— IT Support —
IT Consulting & Support in Amritsar
24/7 AMC plans, emergency support, security patches, daily backups, and proactive monitoring for your digital assets.
— FAQ —
Support, AMC & Maintenance in Amritsar — FAQs
How much does website maintenance cost in Amritsar?
Website maintenance in Amritsar costs between Rs 4,999 and Rs 50,000 per year. Our basic AMC plan starts at Rs 4,999/year and includes 24/7 support, daily backups, security patches, uptime monitoring, and up to 4 hours of content updates per month.
What is your response time on support tickets?
Our standard response time is under 1 hour during business hours (Mon–Sat, 9 AM – 8 PM IST) and under 4 hours for AMC clients 24/7. Critical issues (site down, payment failing) are addressed within 15 minutes.
Do you provide 24/7 emergency support?
Yes — for AMC clients only. Our 24/7 emergency support includes: live phone line, WhatsApp priority queue, and on-call engineer rotation. Annual fee for 24/7 support is Rs 14,999/year.
What is included in an AMC plan?
Every AMC plan includes: 24/7 monitoring, daily backups, security patches, WordPress/plugin updates, uptime reports, content updates, priority support response, and quarterly strategy calls.
What if I cancel my AMC?
You can cancel any time — month-to-month, no contracts. We pro-rate the unused portion and refund within 7 business days. We hand over all backups, documentation, and credentials so you can self-host or move to another provider.
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